July 15, 2004

Bear Facts: 49 DeLong: 0

"Brad?"

"Yes?"

"You know that you are instructor-of-record for [these two courses] being taught by graduate students this summer."

"Yes, I do."

"That means that you're in charge of grades. If you want the actual instructors to enter the grades into the Bear Facts system, you need to delegate authority to them."

"OK. How do I do that?"

"Just log onto Bear Facts. It'll be obvious."


Two days later...

"...I regret to say that there is no trace of either course on my Bear Facts account..."


One day later...

"...that's because you were never associated with the courses. I'll have that fixed..."


One day later...

"...I regret to say that there is *still* no trace of either course on my Bear Facts account..."


One day later...

"...wait for the weekend. It takes a while for the assignment to take effect..."


Three days later...

"...Ah. Finally. But when I go to delegate grades it asks me for a nine-digit employee ID number. The employee ID numbers I have are only eight digits.


One day later...

"Try adding a zero to the end, or the beginning of the employee ID number..."


One day later...

"...Success..."


One day later...

"...Apparently, we have been defeated by the system. After many phone conversations, the story is the following: I cannot access summer records, regardless of what you, I or anybody else does, because I am no longer employed by the University. Hence, neither my SID or my employee ID can work as conduits to uploading grades..."

Posted by DeLong at July 15, 2004 05:48 PM | TrackBack | | Other weblogs commenting on this post
Comments

Are you not employeed by the University in computer life or in real life ?

Posted by: Marc Sobel on July 15, 2004 06:04 PM

____

A (very) knowledgeable friend of mine used to ask, "Are computers making your life easier yet?"

Posted by: Bruce Cleaver on July 15, 2004 06:17 PM

____

It's the other guy--the one doing the lecturing. He's graduated and off to a postdoc at Harvard. His "employment" at Berkeley terminated after the last class of the six-week summer session.

Posted by: Brad DeLong on July 15, 2004 06:34 PM

____

Hmm. Sounds like someone fixed "the glitch."

Posted by: ccobb on July 15, 2004 06:44 PM

____

NEVER buy, deploy, or use software that has a cutesy name. Not even the smallest, slightest trace of cutesiness can be permitted. It is an infallible predictor of logic rot.

Posted by: Frank Wilhoit on July 15, 2004 06:48 PM

____

The secret is to get a job at the Richmond Field Station so you can hide from the system and not have to deal with this.

Posted by: Jared on July 15, 2004 06:59 PM

____

Cal always seemed behind the curve, technology wise. When I was there, it seemed like we were the last UC to get phone registration.

Well, what doesn't kill you makes you stronger.

Posted by: fling93 on July 15, 2004 07:15 PM

____


Aren't we being a little too quick to accept Brad's story? The computers used by large bureaucratic organizations have never caused problems for anyone I know. That's why computers are used in the first place -- to avoid subjective human error.

Posted by: zizka / John Emerson on July 15, 2004 07:55 PM

____

It is clear that Zizka is a large bureaucratic computer.

Posted by: sm on July 15, 2004 08:07 PM

____

I think this is how Mario Savio started.

Posted by: Social democrat on July 15, 2004 08:26 PM

____

Zizka, please please please tell me that you are joking.

Posted by: Paul on July 15, 2004 08:50 PM

____


Computers and faceless, acephelous bureaucratic organizations have feelings too. People think that they can insult them at will, just because they have no rights under American law and are not considered "human", just like slaves or Native Americans in the Nineteenth Century.

Posted by: zizka / John Emerson on July 15, 2004 08:59 PM

____

This is simply a case of outsourcing at work. This computer program was obviously written in India. Brad, I would have thought you would be embracing this kind of situation as being for the greater good of the American economy.

Posted by: Dubblblind on July 15, 2004 09:31 PM

____

Zizka, your mood has been a bit flip as of late and it seems to have coincided with the reemergence of your use of your full "nom de blog" - Zizka / John Emerson. What gives?

Posted by: Dubblblind on July 15, 2004 09:41 PM

____


Isomorphic excuses:
Student - The dog ate my homework.
Teacher - The dog ate your grades.

Posted by: JamesW on July 16, 2004 12:24 AM

____

This reminds of the story of some paper (?NY Times) that published an obit of a man who was very much not dead. He complained and was told that while the paper could not retract the obit, ("If the Times says you're dead, then you're dead!") they would publish a birth notice with his correct birth date.

I suppose that you've already tried "rehiring" the grad students in order to end-run the system? That would be either too easy or too complicated.

GIGO. Game, set and match to the programmer.

Posted by: clio on July 16, 2004 01:23 AM

____

I'm guessing that the "cutesy name" Frank referred to above is related to the (extinct) golden bear on the California flag?

Zizka, don't get me started on the abuse of the 14th Amendment, and don't tell me computers are ready to be added to the list of "persons" along with corporations. ;)

Posted by: John Owens on July 16, 2004 02:43 AM

____

Go for it, John.

Enron does not deserve all that abuse, especially because it has passed on to a better life. The heartless cruelty of meatware horrifies me. Also, the Windows Operating Syatem is doing the best it can, but it's hard to keep the morale up in the face of so many cruel remarks.

Posted by: zizka / John Emerson on July 16, 2004 05:26 AM

____

Well, some UC campuses are hopelessly old fashioned and still use paper gradesheets. So far, no error messages from that system.

Besides, shouldn't the "instructor of record" in fact be the one who enters the grades? After all, it is the instructor of record who is ultimately responsible for them, since the instructor of fact (in cases like these) is far more likely to have, say, graduated and gone off to a fine postdoc!

Posted by: PQuincy on July 16, 2004 05:29 AM

____

Sounds like either programming or YOU have been offshored - finally.

Posted by: Me on July 16, 2004 06:29 AM

____

I'm having very similar problems trying to transfer a (little-used, fortunately) domain name from one registrar to another. Current registrar has had the updated/correct admin e-mail address for many months but continues to supply an outdated/no-longer-functioning e-mail address to the requesting registrar.

Sigh.

Posted by: Lex on July 16, 2004 07:18 AM

____

Its funny that the software has been burdened with this additional level of complexity in order to maintain the quaint fiction that professors actually have some involvement in the courses that graduate students teach in their name.

Posted by: Dave on July 16, 2004 11:12 AM

____

Come November, you can get Condi Rice to be
your Provost. Provosts can do software, right?

Posted by: Hedley Lamarr on July 16, 2004 11:22 AM

____

Tele-Bears robbed me of an A- once. Man, I needed that A-. I could round my GPA up instead of down by one-tenths. Damn you Tele-Bears!

Posted by: chickensoup on July 22, 2004 07:05 PM

____

Post a comment
















__