11/27/2002

MechDirect Account Information MechDirect Bill Pay MechDirect Business Account Information MechDirect Business Bill Pay Treasury Management Direct MechPAL

Checking Savings CDs IRAs ATM / Debit Cards Loans Credit Cards MechDirect Internet Banking

Business Checking Business Savings and Investments Commercial Lending Commercial Real Estate Treasury Management Business Escrow Services Small Business Solutions Treasury Management Direct MechDirect for Business

Private Banker Platinum Deposit Accounts Platinum ATM / Debit Cards Investment Services Trust Services Personal Credit Solutions MechDirect Internet Banking

Investment Management Trust Services Corporate Retirement Plan Services MechPAL (Portfolio Access Link)

BY E-MAIL:

We make every attempt to respond promptly to your e-mails. In addition, please do not send any time sensitive requests through this e-mail feature. For your protection please do not submit any social security numbers, account numbers, or other confidential information through our standard e-mail feature. By its nature, e-mail is not secure.

For general inquiry or information about our products and services, if you have questions concerning your online account(s) or if you're interested in opening a new account, please contact us at:	info@mechbank.com
If you have questions regarding our Business Escrow Services, please contact us at:	info@mechbank.com

We do not accept e-mail for reporting lost or stolen ATM cards. If you wish to place a stop payment, report a lost/stolen ATM card, you must contact us by phone at the numbers listed below.

BY PHONE:

For general inquiry or information about your account(s) or about our products and services, including placing a stop payment or reporting a lost/stolen ATM card during our hours of operations, please call us at:	1-800-797-MECH (6324) Monday - Friday 7:00 AM to 7 PM Saturday 7:00 AM to 3:30 PM Sunday 8:00 AM to 2:30 PM
If you would like to report a lost/stolen ATM card after our hours of operations, please contact us at:	1-888-849-6046 After hours of operations.
If you would like to use our automated TeleBanking service (click here to learn more about our TeleBanking service features), please call:	1-888-400-MECH (6324) 24 hours a day, 7 days a week.

BY US MAIL:

You may also mail us with questions/inquiries at the following address:

P.O. Box 1786 Richmond, CA 94802-0786

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